Get In Touch
Have questions about our communities? Need support? We're here to help. Reach out to us and we'll get back to you quickly.
How to Reach Us
Choose the contact method that works best for you. We're committed to providing prompt, helpful responses.
Phone
Call us during business hours
(602) 828-6560
Mon-Fri: 8 AM - 6 PM Sat: 9 AM - 2 PM Sun: Emergency only
Send us a message anytime
info@homeplaceparks.com
We respond within 24 hours
Office
Visit our main office
2572 E Binner Dr Chandler, AZ 85225
Mon-Fri: 8 AM - 5 PM By appointment only
Emergency
24/7 maintenance hotline
(602) 828-6560
Available 24/7 for emergencies only
Send Us a Message
Fill out the form and we'll get back to you within 24 hours. For urgent maintenance issues, please call our emergency line.
Fast Response
We respond to all messages within 24 hours during business days.
Professional Service
Our experienced team provides knowledgeable, helpful assistance.
Secure & Private
Your information is kept confidential and secure.
Common Questions & Answers
Find quick answers to the most common questions we receive. Can't find what you're looking for? Contact us directly.
How do I apply for a home in your communities?
You can apply online through our application page, call our office, or visit any of our community offices. The application process typically takes 2-3 business days once we receive all required documents.
What are your qualification requirements?
We require proof of income (typically 2.5x monthly rent), background check, rental history verification, and valid ID. Specific requirements may vary by community and home type.
Do you allow pets?
Most of our communities are pet-friendly with restrictions on size, breed, and number of pets. Pet deposits and monthly pet rent may apply. Contact the specific community for their pet policy.
What utilities are included in rent?
This varies by community and home type. Many include water, sewer, and trash pickup. Electric, gas, cable, and internet are typically the resident's responsibility. Details are provided during the leasing process.
How do I schedule a community tour?
You can schedule a tour by calling us, using our contact form, or visiting the community directly during office hours. We recommend calling ahead to ensure someone is available to show you around.
What is your maintenance response policy?
We provide 24/7 emergency maintenance for issues like plumbing leaks, electrical problems, or heating/cooling failures. Non-emergency requests are typically addressed within 24-48 hours during business days.
Ready to Find Your New Home?
Browse our communities or start your application today. We're excited to help you find the perfect place to call home.